Legal
Privacy Policy
How we collect, use, and protect your data at Alpenglow AI.
Last Updated: June 17, 2026
1. Introduction
Welcome to Alpenglow AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (alpenglowai.com), use our consulting services, or interact with our custom automation solutions, including our Custom Claude Connector services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, and company name that you voluntarily give to us when choosing to participate in various activities related to our site and services (e.g., submitting a contact form).
- Service Data: Information required to provide our consulting and automation services, which may include workflow descriptions and technical requirements.
- Usage Data: Information automatically collected when you access our website, such as your IP address, browser type, operating system, and interactions with our site.
3. Custom Claude Connector Services
Alpenglow AI builds custom API connectors and automation workflows utilizing Anthropic's Claude models. When using these custom integrations:
- Data Transmission: Data sent through the custom connectors is transmitted to Anthropic's API. This data is subject to Anthropic's privacy policy and data retention rules.
- Data Storage: Unless explicitly agreed upon in a separate consulting agreement, Alpenglow AI does not persistently store the data you transmit through these custom connectors.
- API Keys: You are responsible for the security of your API keys and the data you choose to process through the custom connectors we build for you.
4. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Provide, operate, and maintain our website and services.
- Improve, personalize, and expand our website and automation solutions.
- Understand and analyze how you use our website.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Process transactions and send you related information, including confirmations and invoices.
5. Disclosure of Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations, such as with third-party service providers that perform services for us or on our behalf, including hosting, data analysis, and customer service. We may also disclose your information if required by law.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at hello@alpenglowai.com.