Services / AI Chatbots

AI Chatbots for Small and Local Service Businesses

A chatbot trained on your business: your services, your service area, your pricing rules, your voice. It answers the questions you get every day, books the job, and hands off to a person when it should.

Start With a Clarity Audit See what it costs

The same twenty questions, every day, usually after hours

Do you service my zip code. How much is a service call. Can you come Saturday. Do you do water heaters. What is your return policy. Every small business has a short list of questions that make up most of its inbound messages, and most of those messages arrive when nobody is at a desk.

The generic website chat widget does not help. It collects an email and promises someone will follow up, which is the same thing the contact form already did. The customer wanted an answer, did not get one, and messaged the next company on the list.

A chatbot that actually knows your business answers the question, gets the details you need, and books the job. That is the version we build.

A chatbot grounded in your business, not the internet

  • Trained on your knowledge base

    We write down your services, service area, pricing ranges, hours, policies, and the things you will not do. The chatbot answers from that document and nothing else. If a question falls outside it, the bot says so and routes to a person.

  • Lead qualification that matches your process

    Address, problem, urgency, photos if useful, preferred time. The same questions your office asks, in the same order, so what lands in your CRM is ready to quote or dispatch.

  • Booking tied to your calendar

    Connected to Jobber, Housecall Pro, ServiceTitan, Google Calendar, or whatever you run. The customer picks a slot the bot knows is open. No double bookings, no "we'll call you back."

  • Human handoff when it matters

    Complaints, pricing exceptions, emergencies, and anything the bot is unsure about go to a person immediately, with the full transcript. The customer never gets stuck in a loop.

  • Website, SMS, and Messenger

    The same bot can run on your site, reply to texts, and answer Facebook messages. One knowledge base, one set of rules, every channel your customers actually use.

  • Reviewed after launch

    We read the first two weeks of real conversations, fix any answer that drifted, and add the questions we did not anticipate. Then it runs unattended.

Where a chatbot pays for itself

A chatbot pays for itself fastest for businesses that miss calls or messages outside business hours: home service companies fielding after-hours emergencies, and agencies that want to resell the same capability to their own clients without hiring a developer.

Pick the channel your leads already use

A chatbot handles text: website chat, SMS, Messenger. If most of your leads call, start somewhere else. Missed-call text-back is $750, live in a day, and catches the calls you cannot answer. A full AI receptionist answers the call live with a voice agent; we build those too, and the cost comparison against a human receptionist is worth reading first.

Many businesses end up with both: a chatbot on the site and text-back on the phone, sharing one knowledge base. The Clarity Audit tells you which one is leaking more before you build either.

What it costs

  • Step 1

    Clarity Audit

    $750 / one-time

    Two weeks. We map where inquiries come in, what gets asked, what falls through, and whether a chatbot is the right fix or a text-back system is. You get a written plan either way.

    Request a Clarity Audit

  • Step 2

    Chatbot build

    $1,200 / setup

    Knowledge base, conversation design, calendar or CRM connection, testing, soft launch with human review, and a handoff guide. You own it.

    • Website chat, plus SMS or Messenger if wanted
    • Lead qualification and booking
    • Human handoff rules
    • Two-week post-launch conversation review

  • Step 3

    Keep it running

    $250 / month

    Hosting and platform management, monitoring and error alerts, fixes when an integration breaks, and up to an hour a month of knowledge-base updates as your services change. Month to month; cancel anytime and you keep the chatbot.

Platform costs after launch are typically $20 to $100 a month, paid directly to the platform. If you are comparing this to a monthly chatbot subscription, read what a package really costs in year one.

Common questions

What does an AI chatbot for a small business actually do?

It answers the questions your customers ask most (hours, service area, pricing ranges, what you do and do not handle), collects the details you need to quote or schedule, and books the appointment or hands the conversation to a person. It runs on your website, and optionally on SMS or Facebook Messenger. The goal is not to replace your office. It is to make sure nobody who reaches out at 9 p.m. is still waiting at 9 a.m.

How much does a small business chatbot cost?

DIY tools like Tidio, Chatbase, and Intercom run $30 to $300 a month and work fine for simple FAQ answering. A chatbot connected to your calendar and CRM, trained on your actual policies, and tested against real conversations is $1,200 to set up and $250 a month to host and maintain, after a $750 Clarity Audit that is credited toward the setup. Ongoing platform costs are usually $20 to $100 a month, paid directly to the platform. There is no monthly fee to us.

Will it make things up?

Not if it is built correctly. We ground the chatbot in a written knowledge base of your services, prices, service area, and policies, and we set it to say "I am not sure, let me get someone" for anything outside that. Every build includes a review of the first two weeks of real conversations so we can catch and fix any answer that drifted.

Is a chatbot the same as an AI receptionist?

A chatbot handles text: website chat, SMS, Messenger. An AI receptionist handles voice calls. We build both, and they often share the same knowledge base and booking logic. If most of your leads call rather than type, start with missed-call text-back or a voice agent. If they fill out forms or message you, start with the chatbot.

How long does it take to build?

Two to three weeks after the audit. Week one is the knowledge base and conversation design. Week two is connecting your calendar or CRM and testing edge cases. Week three is a soft launch with a human watching every conversation before it runs unattended.

Which industries do you build chatbots for?

Mostly home services (HVAC, plumbing, roofing, landscaping, painting, handyman), marketing agencies who want to offer chatbots to their clients, and small e-commerce stores drowning in shipping and return questions. The pattern is the same anywhere the same twenty questions get asked every day.

Serving Colorado Springs, Monument, Pueblo, and the Denver metro, plus remote clients nationwide. Pricing is the same everywhere. All service areas.

Stop answering the same question at 9 p.m.

Tell us what your customers ask most and where the messages come from. We will tell you whether a chatbot is the fix. Prefer to talk? Call (719) 314-1500.

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No obligation to build afterward. If a fix isn't worth it, the audit says so.

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